91福利社

Visits in Progress FAQs

How can I communicate with clinicians on 91福利社CARE?

You can message the clinician via 91福利社CARE or call the clinician directly.

What notes and visits can be documented?

Currently OASIS, physical therapy notes/evaluations and SN visits/evaluations  can be documented via the 91福利社CARE mobile app.

Is EVV available in 91福利社CARE?

Yes, EVV is available in the 91福利社CARE mobile app.

How can I edit task details?

From the 91福利社CARE site, you may edit visit details, pay rate, address, and special instructions within the visit details.  Simply log in to 91福利社CARE, click on the visit, and click on the edit icon next to the item you wish to edit.  If you need to change the type of visit, you will need to remove the visit from 91福利社CARE and update the visit type in 91福利社91福利社 and repost  it to 91福利社CARE.

How will the clinician identify themselves to the patient?

The app will have a built-in name badge that the clinician will present.  It will identify the clinician by name, picture, and credential, the agency and the agency’s contact information.

What happens with missed visits? Am I still required to pay?

You will only pay for visits that have been completed.  If a clinician cannot see a patient for any reason, they must return that visit to the agency to be rescheduled or marked as missed.